Library Guides: CUNY libraries statistics 2024-2025: ACRL: Interlibrary Loan Services (80-82)

Interlibrary Loan Services

Question	Explanation
80. Does your institution have Interlibrary Loan services?	yes/no
81. Total interlibrary loans and documents provided to other libraries	Leave this question blank if the counts for 81a and 81b are available. Numbers of answers to these questions are available from two sources: OCLC Usage Statistics through www.stats.oclc.org. Sign in with your nine-digit authorization number and password. If you have a problem please call OCLC Support. Select OCLC Worldshare Interlibrary Loan. Select Institution (and the code for your institution). Select Lender Activity Overview Report. In the screen titled Lender Activity Overview Report-Institution, set the period to cover July 2023 thru June 2024. For "Returnable" use the "Loan" row for "Non-returnable" use the "Copy" row. The report can be exported into Excel. ILLiad Reports in ILLIAD, select "System", then "Web Reports", then "Lending", then "Fill Rate Statistics." Set the beginning date as July 1, 2023 and the end date as June 30, 2024. For "Returnable" select "Loans" and for "Non-Returnable" select "Articles."20 You may use either OCLC or ILLiad as the source of your numbers in Interlibrary Loan, but you must be consistent in using the same source for lending and borrowing. Note that the totals reported by OCLC and ILLiad vary due to the timing between when the request is submitted and when it is filled. Also, add the number of items loaned to libraries other than through OCLC and ILLiad. For example, if you fill any requests from libraries using ALA forms, add those to your totals.
81a ILL-01 Returnable (if available)	See Question 81
81b ILL-02 Non-returnable (if available)	See Question 81
81c Total if ILL-01 and ILL-02 are reported separately	This line will automatically be calculated for you.
82. Total interlibrary loans and documents received	Leave this question blank if the counts for 82a, 82b, and 82c are available. As with lending (questions 81 a-c above), one may attain the number received (borrowed) through the same two sources listed above. OCLC Usage Statistics, through www.stats.oclc.org. This time, use Borrower Activity Overview Report. ILLiad Reports. This time, use "Borrowing" ⇒ "Fill Rate Statistics." Count transactions through IFM. “Those transactions should be reported as a count in either 82a or 82b
82a. ILL-03 Returnable (if available)	See Question 82
82b. ILL-04 Non-returnable (if available)	See Question 82
82c. ILL-05 Documents received from commercial services (if available)	Any publisher site that sells documents directly to consumers in which the library is involved in the borrowing transactions, either directly (the library makes the decision to use the service) or indirectly (the user makes the decision to request but the library pays for the transaction) is a commercial service. An example of a commercial service is Get It Now from the Copyright Clearance Center.
82d. Total If ILL-03, ILL-04 and ILL-05 Are Reported Separately	This line will automatically be calculated for you.