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CUNY LIBRARIES ARE OPEN both ONLINE and on campus! We are open online for reference & instruction. E-resources are fully available. CUNY Libraries physical spaces are also open for quiet study, computers and wifi, materials pickup, and more. Please note that library plans are subject to change based on the evolving pandemic situation and plans at each campus. At this time, due to the pandemic, campus access (including libraries) may be restricted to each campus’ current students, faculty and staff. Some libraries require reservations. Please check our College Libraries page for details about the library you plan to visit.

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New York Times Digital Toolkit: FAQs

Frequently Asked Questions

Academic Pass FAQ’s


If you are having problems accessing your Academic Pass, click the link below:

Troubleshooting Guide »


I keep having to log into with my email address and password each time I want to enter the site, what can I do?

Some internet browser software provides for the user to enable “'private browsing”' or “incognito browsing”. These settings inhibit the use of cookies and therefore the user would be prompted to log into each time they want to access the site. Eliminating these setting should resolve that problem. Another issue could be automatic cache clearing setup on your computer.  This would eliminate the cookie requiring the user to log into the site if the cookie has been removed.


Why use the Academic Pass to read the NYTimes online?

On March 28, 2011, the New York Times began charging for access to its Web edition. Most people, except those with subscriptions, are capped at viewing 10 articles each month before charges take effect. The Academic Pass gives you access to content without cap limits.


Should I cancel my existing digital subscription to make use of the site license access?

The New York Times Academic Site License has some restrictions that your personal subscription may not have.  Consider the options carefully before deciding one way or another.


What are the restrictions?

Site license access does not include the tablet apps.  At this time, access to articles from the date range 1923 to 1980 is limited is limited to 5 articles for the 364-day period.


Can I access the Times off-campus?

Yes, as long as you have registered using your Queens College email address and obtained your Academic Pass.


Can I access the Times from my mobile device?

There are NYTimes mobile apps for iPhone, Android, BlackBerry 10 and Windows phones; these are included as part of the Academic Pass. Mobile apps for tablets are not part of the Academic Pass. However, you can access formatted for mobile users by visiting using your smartphone or tablet browser.


Why am I asked to login on some occasions and not others?

This may be because your browser may clear its Web cache/history if it is set to do so. In such cases you will need to login back into to, but there is no need to get another Academic Pass.


Do Queens College alumni have access?

No, only current students, faculty and staff will have access via the Academic Pass.


Are there other New York Times resources available at Queens College?

Most campus libraries offer a variety of ways to search and view current and historical content of the New York Times online. Check with a librarian for specific details.


I still need help!

If you are still experiencing problems, contact our site license support at for assistance or View our complete FAQ ».