OLD: CUNY libraries statistics 2015-2016

60. Initial circulation (physical) 

See Table 1.  Include books, media, and e-book readers from the general and reserves collections. Do not include laptops. calculators, or peripherals. Use item status to identify items to exclude these from count.  See ACRL instructions, p.17

Note: There is an error on the indicator notes on the online survey form, which instruct us to exclude reserves. We checked with ACRL and they confirm that reserves should be included in this response.  The instructions (p. 17) are correct.

Note: Last year reserves was not included.  ACRL used to ask for renewals but are no longer requesting this information.

Note: The report in Table 1 counts loans per library.  That means if a Lehman book is borrowed from Hostos via CLICS, Lehman gets a count of one, with no count for Hostos.

60,. Circulation (electronic)

This includes e-books and e-media. Use MR1 report for media if available.  Do not include titles in a Patron Driven Acquisitions package until it is purchased.

61. E-book usage COUNTER BR1 (if available)

E-books only.

62. E-book usage COUNTER BR2 (if available)

Use BR2 COUNTER Report (Number of Successful Title Requests by Month and Title) in Table 2 and add COUNTER BR2 local e-book usage data.  Use MR2 for local e-media.. See ACRL instructions, p.18.

"If counts are available,separately report ebook usage. If usage is available for COUNTER BR1, report on line 61 column (2).
If usage is available for COUNTER BR2, report on line 62, column (2).Libraries not using COUNTER should provide the most valid and reliable response possible for e-book usage on line 61, column (2) and make a note, or report zero in column (2) on line 61 and in column (2) on line 62."  -- ACRL instructions p. 18.

63. E-serials usage

Count e-journal usage for licensed resources based upon Project COUNTER JR1 reports. Use numbers reported in ERAC survey and gather local usage statistics for centrally licensed electronic resources.

64. Transactions See ACRL instructions, p.19

Report transactions as described by ACRL: "Interactions and information contacts that involve knowledge, use, recommendations, interpretation, or instruction ... do not report directional transactions here. A directional transaction is an information contact that facilitates the use of the library and not knowledge, use recommendations, etc."

65. Consultations

Report consultations as described by ACRL: "Include one-on-one or small group schedule appointments. Include in person or digital. Include appointments with archives or special collections staff."

If separate transactions/consultation counts are not available, report all in line 64.

67. Does your library support virtual reference services?

If yes, please report the following:

67a V-01 Email reference
67b V-02 Chat reference, commercial service

Include Question Point here

67c V-03 Chat reference, instant messaging applications
67d V-04 Short message service (SMS) or text messaging

67e V-05 Online conferencing

Skype, VoIP

68. Indicate the number of branch and independent libraries

Exclude the main library.  See p. 20 of ACRL instructions if this applies to your campus.

70. Number of presentations

•   Count each meeting of a credit class
•   Count each one-shot workshop
•   Do not count staff training
•   Do not count self-paced tutorials
•   Web-based presentations are counted as digital/electronic.

71. Total attendance at all presentations

For multi-session classes, like credit classes, count each person only once regardless of the number of sessions attended if possible/feasible.

72. Number of hours open during a typical week in an academic session

• Typical means not intersession or extended hours during finals.
• Exclude 24-hour unstaffed rooms

73. Number of entries/Gate counts on an annual basis (if available)

74. Number of entries/Gate count in a typical week (if available)

A typical week is a time that is neither unusually busy nor unusually slow. Make sure it represents the usual hours of operation.