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CUNY libraries statistics 2014-2015 (Archive)

A guide to assist CUNY libraries with the ACRL and IPEDS surveys

Library Services

Library Circulation Usage

60. Initial circulation (physical) 

See Table 1.  Include books, media, and e-book readers. Do not include laptops. calculators, or peripherals. Use item status to identify items to exclude these and reserves from count.  See ACRL instructions, p.12-13

60. Initial circulation (digital/electronic)

Use BR2 COUNTER Report (Number of Successful Title Requests by Month and Title) in Table 2 and add COUNTER BR2 e-book usage,for locally licensed collections, including streaming media if an MR2 COUNTER report is available with your vendors. See ACRL instructions, p.13 

Note: IPEDS and ACRL prefer a COUNTER BR1 report, but statistics in this format are not available for all of our major e-book vendors.  

61. renewals (if available)

See Table 1.  Include books, media, and e-book readers. Do not include laptops. calculators, or peripherals. Use item status to identify items to exclude from count.  See ACRL instructions, p.12-13

62. reserves (if available) (physical)

See Table 1.  Include books, media, and e-book readers. Do not include laptops. calculators, or peripherals. Use item status to identify items to exclude from count.  See ACRL instructions, p.12-13

62. reserves (if available) (digital/electronic)

If you have an e-book collection or individual titles that you use for course reserves, report number for BR1 Counter Report (Number of Successful Title Requests by Month and Title). See ACRL instructions, p.13

63. e-book usage COUNTER BR1 (if available)

not available

64. e-book usage COUNTER BR2 (if available)

This is your answer to line 60 minus streaming media.

65. E-journal usage

Count e-journal usage for licensed resources based upon Project COUNTER JR1 reports. Use numbers reported in ERAC survey and gather local usage statistics for centrally licensed electronic resources.

Information Services to Individuals

66. Transactions See ACRL instructions, p.15

Report transactions as described by ACRL: "Interactions and information contacts that involve knowledge, use, recommendations, interpretation, or instruction ... do not report directional transactions here. A directional transaction is an information contact that facilitates the use of the library and not knowledge, use recommendations, etc."

67. Consultations

Report consultations as described by ACRL: "Include one-on-one or small group schedule appointments. Include in person or digital. Include appointments with archives or special collections staff."

If separate transactions/consultation counts are not available, report all in line 66.

68. Does your library support virtual reference services?

If yes, please report the following:

68a V-01 Email reference
68b V-02 Chat reference, commercial service

Include Question Point here

68c V-03 Chat reference, instant messaging applications
68d V-04 Short message service (SMS) or text messaging Number

69. Indicate the number of branch and independent libraries 

70. Number of presentations

  •   Count each meeting of a credit class
  •   Do not count staff training
  •   Web-based presentations are counted as digital/electronic.
  •   Do not count self-paced tutorials


71. Total attendance at all presentations

For multi-session classes, like credit classes, count each person only once regardless of the number of sessions attended if possible/feasible.

72. Number of hours open during a typical week in an academic session

  • Typical means not intersession or extended hours during finals.
  • Exclude 24-hour unstaffed rooms

73. Gate counts on an annual basis (if available)

74. Gate count in a typical week (if available)

A typical week is a time that is neither unusually busy nor unusually slow. Make sure it represents the usual hours of operation.

75. Total interlibrary loans and documents provided to other libraries

75a ILL-01 Returnable (if available)
75b ILL-02 Non-returnable (if available)

 

Numbers for answers to these questions are available from two sources:

  1. OCLC Usage Statistics, through www.stats.oclc.org. Sign in with your nine-digit authorization number and password.  If you have a problem please call OCLC Support.  Select OCLC WorldShare Interlibrary Loan. Select Institution (and the code for your institution). Select Lender Activity Overview Report – Institution. In the screen titled Lender Activity Overview Report – Institution, set the period to June 2015 and for 12 months. For “Returnable” select “Loan” and for “Non-returnable” select “Copy.”  The report can be exported into Excel for summation.

  2. ILLiad Reports.In ILLiad, select “System”, then “Web Reports”, then “Lending,” then “Fill Rate Statistics.”Set the beginning date as July 1, 2014 and the end date as July 1, 2015. For “Returnable” select “Loans” and for “Non-returnable” select “Articles.”

You may use either OCLC or ILLiad as the source of your numbers in Interlibrary Loan, but you must be consistent in using the same source for lending and borrowing.  Note that the totals reported by OCLC and ILLiad could vary due to the timing between when a request is submitted and when it is filled.

To this number add the number of items loaned to libraries other than through OCLC and ILLiad, for example, if you filled any requests from libraries using ALA forms.

75c Total if ILL-01 and ILL-02 are reported separately 

Add the two numbers together.

76. Total interlibrary loans and documents received

76a ILL-03 Returnable (if available)
76b ILL-04 Non-returnable (if available)

As with lending (questions 75a-c above), one may attain the number received (borrowed) through the same two sources listed above.

  1. OCLC Usage Statistics, through www.stats.oclc.org. Sign in with your nine-digit authorization number and password.  If you have a problem please call OCLC Support.  Select OCLC WorldShare Interlibrary Loan. Select Institution (and the code for your institution). Select Borrower Activity Overview Report. In the screen titled Borrower Activity Overview Report – Institution, set the period to June 2015 and for 12 months. For “Returnable” select “Loan” and for “Non-returnable” select “Copy.” Reports can be exported into Excel for summation.

  2. ILLiad Reports.In ILLiad, select “System”, then “Web Reports”, then “Borrowing,” then “Fill Rate Statistics.”Set the beginning date as July 1, 2014 and the end date as July 1, 2015. .For “returnable” select “Loans” and for “Non-returnable” select “Articles.”

For more on ILLiad Web reports see the item linked here: https://prometheus.atlas-sys.com/display/illiad/ILLiad+Web+Reports

Note that in Borrowing, the results can vary between OCLC and ILLiad, depending on the level of local ILLiad workflow customization.  It’s best to use the same source year after year for consistency and comparison purposes. 


76c ILL-05 Documents received from commercial services (if available)

Commercial services include the British Library Document Supply Centre (BRI), CISTI, Center for Research Information, Documents Delivered, InfoQuest, the U.S. Document Retrieval Center, and others. If you have used these services please indicate the number of items received.  These would be included in Illiad web reports (though not the OCLC WorldShare reports), and therefore the number must be subtracted from 76b.   If the number cannot be determined, skip this question and include it in your answer to 76b.


76d Total if ILL-03, ILL-04 and ILL-05 are reported separately

Add together your answers to 76a, 76b, and 76c.

List of item statuses.