80. Does your institution have Interlibrary Loan services? yes/no
81. Total interlibrary loans and documents provided to other libraries
81a ILL-01 Returnable (if available)
81b ILL-02 Non-returnable (if available)
Numbers of answers to these questions are available from two sources:
You may use either OCLC or ILLiad as the source of your numbers in Interlibrary Loan, but you must be consistent in using the same source for lending and borrowing. Note that the totals reported by OCLC and ILLiad vary due to the timing between when the request is submitted and when it is filled.
Also, add the number of items loaned to libraries other than through OCLC and ILLiad. For example, if you fill any requests from libraries using ALA forms, add those to your totals.
81c Total if ILL-01 and ILL-02 are reported separately
This will be autosummed for you.
82. Total interlibrary loans and documents received
82a. ILL-03 Returnable (if available)
82b. ILL-04 Non-returnable (if available)
As with lending (questions 81 a-c above), one may attain the number received (borrowed) through the same two sources listed above.
82c. ILL-05 Documents received from commercial services (if available)
Commercial services include the British Library Document Supply Center (BRI), CISTS, Center for Research Information, Documents Delivered, InfoQuest, The U.S. Document
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