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CUNY libraries statistics 2016-2017 (archive)

Interlibrary Loan Services

80. Does your institution have Interlibrary Loan services? yes/no

81. Total interlibrary loans and documents provided to other libraries

81a  ILL-01 Returnable (if available)

81b  ILL-02  Non-returnable (if available)


Numbers of answers to these questions are available from two sources:

  1. OCLC Usage Statistics through  Sign in with your nine-digit authorization number and password.  If you have a problem please call OCLC Support.  Select OCLC Worldshare Interlibrary Loan.  Select Institution (and the code for your institution).  Select Lender Activity Overview Report.  In the screen titled Lender Activity Overview Report-Institution, set the period to June 2017 and for 12 months.  For "Returnable" use the "Loan" row for "Non-returnable" use the "Copy" row.  The reort can be exported into Excel.
  2. ILLiad Reports.  In ILLIAD, select "System", then "Web Reports", then "Lending", then "Fill Rate Statistics."  Set the beginning date as July 1, 2016 and the end date as June 30, 2017.  For "Returnable" select "Loans" and for "Non-Returnable" select "Articles."

You may use either OCLC or ILLiad as the source of your numbers in Interlibrary Loan, but you must be consistent in using the same source for lending and borrowing.  Note that the totals reported by OCLC and ILLiad vary due to the timing between when the request is submitted and when it is filled.

Also, add the number of items loaned to libraries other than through OCLC and ILLiad.  For example, if you fill any requests from libraries using ALA forms, add those to your totals.

81c Total if ILL-01 and ILL-02 are reported separately

This will be autosummed for you.

82. Total interlibrary loans and documents received

82a.  ILL-03 Returnable (if available)

82b.  ILL-04 Non-returnable (if available)

As with lending (questions 81 a-c above), one may attain the number received (borrowed) through the same two sources listed above.

  1. OCLC Usage Statistics, through  This time, use Borrower Activity Overview Report.
  2. ILLiad Reports.  This time, use "Borrowing" --> "Fill Rate Statistics."

82c. ILL-05 Documents received from commercial services (if available)

Commercial services include the British Library Document Supply Center (BRI), CISTS, Center for Research Information, Documents Delivered, InfoQuest, The U.S. Document